NeptuneIQ manages 5 data types including storefront settingses. Helps you organize, track, and share your work in 1 place for teams and solo users.

NeptuneIQ is a curated marketplace that brings together independent South African storefronts. You can browse, shop, and track orders from multiple brands using a single account.

Do I need a separate account for each store?

No. One NeptuneIQ account works across every storefront. Your cart, orders, wishlist, and saved details follow you from store to store.

How does checkout work?

Each storefront has its own checkout, powered by Peach Payments for secure, encrypted transactions. You can pay by card, EFT, or other methods depending on the store's configuration.

How is my order delivered?

Delivery is handled by each store. Once your order is shipped, you'll receive a tracking number and can follow your delivery from checkout to doorstep.

Can I return an item?

Yes. Returns are managed per storefront. Visit your order history, find the order, and initiate a return request — the store will review and respond.

Some stores offer lay-by agreements, letting you pay off an order in instalments over time. Your items are reserved while you pay. Check individual storefronts for availability.

Yes. We use industry-standard encryption for all transactions and personal data. Passwords are hashed, sessions are revocable, and we comply with GDPR, CCPA, and POPIA.

I want to sell on NeptuneIQ. How do I start?

NeptuneIQ storefronts are powered by InventoIQ. Visit our Sell With Us page to learn more, or sign up directly at app.inventoiq.com to launch your storefront.

NeptuneIQ

Sell With Us

Help Centre

Frequently asked questions

Everything you need to know about shopping on NeptuneIQ.

Still have questions?

Browse the directory and start shopping, or reach out to a store directly.

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